View official clarifications and responses from PUB about Singapore’s water supply, flood management and other water-related matters
PUB is aware of two flooding incidents that occurred during the recent monsoon surge, along Central Lane 3 near Marina Bay MRT station on 21 March and at the ground floor lift lobby of 129 Bedok Reservoir Road on 23 March.
The flooded area along Central Lane 3 is a paved road constructed to facilitate access to an adjacent worksite. Our checks showed there was no proper drainage implemented for the conveyance of stormwater.
Flooding along Central Lane 3 near Marina Bay MRT, 21 March 2025 (Credit: Stomp)
At Block 129 Bedok Reservoir Road, the internal drains near the lift lobby were found to be choked with debris.
Flooding at HDB block at Bedok Reservoir, 23 Mar 2025 (Credit: Stomp)
Both flooding incidents could have been prevented by implementing proper drainage measures and ensuring timely maintenance of the internal drainage system. PUB is working closely with the relevant authorities to address the issues.
Managing flood risks is a collective effort. PUB works closely with stakeholders such as building owners and developers on measures that have to be taken at the individual development level to strengthen flood resilience. PUB’s Code of Practice on Surface Water Drainage provides requirements on minimum platform and crest levels for buildings, and flood protection measures that must be implemented and maintained.
The public can provide feedback on flooding incidents via the One Service app or contact PUB directly at 1800-CALL PUB (1800-2255782).
Amid the ongoing monsoon surge from 19-21 March 2025, PUB is aware of old videos circulating on social media showing past flooding in Singapore.
• Video of flooding in basement carpark at Balmoral Crescent, which occurred on 4 May 2024 and was due to a faulty valve in the basement’s sprinkler storage tank.
• Video of flooding in HDB outdoor carpark at Bishan St 12, which occurred on 25 December 2023.
We urge members of the public to avoid sharing past videos of flooding without first verifying their authenticity and timing, to avoid causing confusion or unnecessary alarm during this period.
The public can provide feedback on flash flood incidents via the One Service app or contact us directly at 1800-CALL PUB (1800-2255782).
PUB will not condone any false or misleading claims made by companies like Sterra to promote their products. Such claims could impact public confidence in Singapore’s drinking water.
In Sterra's case, the company had repeatedly published online content implying that tap water in Singapore is not safe for consumption. Its Facebook advertisement in February 2024 had attempted to mislead the public into thinking that our tap water contains harmful micro-organisms such as bacteria and algae. Sterra has since published a public apology and committed to cease its errant marketing practices.
Tap water in Singapore is safe to drink. Our tap water complies with the Environmental Public Health (Water Suitable for Drinking) (No. 2) Regulations 2019 and is well within the WHO Guidelines for Drinking Water Quality. There is no need for any point-of-use (“POU”) water treatment or filtering devices to further treat the water.
For more information, refer to the media release issued by the Competition and Consumer Commission of Singapore on 30 August 2024.
PUB is aware of two flooding incidents that occurred during the recent monsoon surge, along Central Lane 3 near Marina Bay MRT station on 21 March and at the ground floor lift lobby of 129 Bedok Reservoir Road on 23 March.
The flooded area along Central Lane 3 is a paved road constructed to facilitate access to an adjacent worksite. Our checks showed there was no proper drainage implemented for the conveyance of stormwater.
Flooding along Central Lane 3 near Marina Bay MRT, 21 March 2025 (Credit: Stomp)
At Block 129 Bedok Reservoir Road, the internal drains near the lift lobby were found to be choked with debris.
Flooding at HDB block at Bedok Reservoir, 23 Mar 2025 (Credit: Stomp)
Both flooding incidents could have been prevented by implementing proper drainage measures and ensuring timely maintenance of the internal drainage system. PUB is working closely with the relevant authorities to address the issues.
Managing flood risks is a collective effort. PUB works closely with stakeholders such as building owners and developers on measures that have to be taken at the individual development level to strengthen flood resilience. PUB’s Code of Practice on Surface Water Drainage provides requirements on minimum platform and crest levels for buildings, and flood protection measures that must be implemented and maintained.
The public can provide feedback on flooding incidents via the One Service app or contact PUB directly at 1800-CALL PUB (1800-2255782).
Amid the ongoing monsoon surge from 19-21 March 2025, PUB is aware of old videos circulating on social media showing past flooding in Singapore.
• Video of flooding in basement carpark at Balmoral Crescent, which occurred on 4 May 2024 and was due to a faulty valve in the basement’s sprinkler storage tank.
• Video of flooding in HDB outdoor carpark at Bishan St 12, which occurred on 25 December 2023.
We urge members of the public to avoid sharing past videos of flooding without first verifying their authenticity and timing, to avoid causing confusion or unnecessary alarm during this period.
The public can provide feedback on flash flood incidents via the One Service app or contact us directly at 1800-CALL PUB (1800-2255782).
PUB will not condone any false or misleading claims made by companies like Sterra to promote their products. Such claims could impact public confidence in Singapore’s drinking water.
In Sterra's case, the company had repeatedly published online content implying that tap water in Singapore is not safe for consumption. Its Facebook advertisement in February 2024 had attempted to mislead the public into thinking that our tap water contains harmful micro-organisms such as bacteria and algae. Sterra has since published a public apology and committed to cease its errant marketing practices.
Tap water in Singapore is safe to drink. Our tap water complies with the Environmental Public Health (Water Suitable for Drinking) (No. 2) Regulations 2019 and is well within the WHO Guidelines for Drinking Water Quality. There is no need for any point-of-use (“POU”) water treatment or filtering devices to further treat the water.
For more information, refer to the media release issued by the Competition and Consumer Commission of Singapore on 30 August 2024.
